Money-back Guarantee And Cancellations

Shared Hosting

1. TheOnionHost offers 7 days money back guarantee on all shared hosting packages if you pay with debit/credit card. If you paid the invoice with Cryptos you may get full refund as account credit for future purchases.
2. If you are not satisfied with our service, open a ticket from the client area or contact us.
3. Added funds are also not refundable, it can only be used for future purchases

VPS Hosting

1. TheOnionHost offers 7 days money back guarantee on all VPS hosting packages.
2. If you are not satisfied with our service, open a ticket from the client area or contact us. If you pay with debit/credit card you will get refund to your bank. If you paid the invoice with Cryptos you will get full refund as account credit for future purchases due to high volatility.
3. Any Refund claim may not include any type of third party licensing fee if purchased, such as cPanel, softaculous or litespeed.

Dedicated Servers

1. There are no refunds on dedicated servers due to the nature of the service.

Domains

1. There are no refunds on domain registration and renewal due to the nature of the service.

Revisions to this Policy

TheOnionHost reserves the right to revise or amend our policies and agreements at any time. Notice of any revision and amendment will be posted in accordance with our TOS (Terms of Service).